Cookie Policy
Cogniclick Cookie Policy
Effective from 09 June 2021
We take data security seriously and are committed to protecting the data that we collect about all our users. The information outlined in this policy details how and why we use cookies and in conjunction with our Privacy Notice. In using our applications you agree to the details stated in this policy. You also accept that we may make changes to our applications and we may make changes to this policy too. Any updates will be made available in this policy.
What are cookies?
Cookies are small text files that are downloaded to your device (computer, tablet or smartphone) browser from our application’s server. Cookies contains a unique identifier, but do not contain personally identifiable information such as your name or your email address. The browser stores the cookies on your computer’s hard drive and sends this back to our site whenever you return this may be accessed next time you visit the site.
What is the function of our cookies?
The CogniClick website and platform uses cookies to improve user experience to:
- permit automated access to your previously stored account information and preferences to deliver a more personalised service
- provide customer and site analytics so that we can review and optimise the service based on for example usage patterns and audience size
- ensure your security and privacy when using the website or platform;
- improving our services by providing you with a tailored and personalised experience, where applicable; and
- measuring our website visitor numbers, allowing us to improve the speed and efficiency of use.
How does CogniClick use information from Cookies?
CogniClick uses a limited amount of information from Google analytics to evaluate the performance of the application. Our partners may also set their own Google analytics which uses similar Cookies but is identified by a different user ID number (Account number). CogniClick does NOT have access to this data which falls with the Privacy Policy of each partner separately.
What if you don’t want to accept the cookies that we use?
As with all websites and web-applications you can block or restrict the use of Cookies. In doing so you understand that this may have an impact on the functionality of the application.
Please go to the cookies settings within the CogniClick website and select your preference on the types of cookies that you are happy to apply.
The different types of Cookie that we use:
Session cookies
These types of cookie only last for the duration of your visit and are deleted when you close your browser. As a result, these perform relatively simple tasks such as tracking how you move through our site, supporting website security, and recognising your device to ensure that the pages you view are displayed properly.
Persistent cookies
These cookies will remain behind after the browser has been closed. They can be used to remember log in information (so that when you come back, it is easier and quicker for you to get in).
First and third-party cookies
First party cookies are served by us and our site or app. All other cookies are considered third-party cookies.
First party cookies
Cookie Name: _convince-app_session
Duration: null
Type: Session
Description: This functional Cookie is used to distinguish between different visitors. It is removed up on exit from the application.
Cookie Name: ccsession30
Duration: 7 days
Type: Session
Description: This Cookie is used to process the data you enter as you move between screens and recall data when returning to the application.
Third-party Cookies:
Google analytics:
Cookie name: _ga
Duration: 2 years
Type:Persistent / Analytics
Description: Google Analytics cookies to track users as they navigate the website and help improve the websites usability. It is used to distinguish unique users by assigning a randomly generated number
as an identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site’s analytics reports.
Cookie name: _gid
Duration: 24 hours
Type: Persistent / Analytics
Description: Stores and updates unique value of any pages visited.
Cookie name: _gat (This cookie will have en extension beginning with UA which relates either to our own use, our clients or both)
Duration: 1 minute
Type: Session / Performance
Description: Limits the collection of data on high traffic sites.
Site function and cookie acceptance cookie details:
| Cookie | Duration | Description |
|---|---|---|
| BIGipServerZebedee | session | BIGipServerZebedee is part of the back-end architecture of the hosting service that manages the site. It belongs to the class of “load-balancing cookies”. When you visit the site, you are assigned to one of these servers for the current session. The load-balancing cookie is required to track which server you are communicating with, in order to present a consistent user experience as you move from page to page. It routes data and page requests to the correct server and so ensures that the content of the page loads quickly and effectively. |
| ccsession30 | 7 days | This Cookie is used to process the data you enter as you move between screens and recall data when returning to the application. |
| cookielawinfo-checkbox-advertisement | 1 year | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-analytics | 1 year | This cookies is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Functional". |
| cookielawinfo-checkbox-functional | 1 year | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-necessary | 1 year | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-non-necessary | 1 year | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 1 year | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-performance | 1 year | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| _convince-app_session | null | This functional Cookie is used to distinguish between different visitors. It is removed upon exit from the application. |
Guides to managing Cookies in your browser:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Opera: https://help.opera.com/en/faq/#history
Safari: https://support.apple.com/en-gb/HT201265
Microsoft edge: https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy
Further information about cookies can be found at www.aboutcookies.org for more detailed guidance.
If you have any queries concerning your personal information or any questions on our use of cookie data, please contact us at privacy@cogniclick.com
