Cookie Policy

Cogniclick Cookie Policy

Effective from 01 June 2020

We take data security seriously and are committed to protecting the data that we collect about all our users. The information outlined in this policy details how and why we use cookies and in conjunction with our Privacy Policy. In using our applications you agree to the details stated in this policy. You also accept that we may make changes to our applications and we may make changes to this policy too. Any updates will be made available in this policy.

What are cookies?

Cookies are small text files that are downloaded to your device (computer, tablet or smartphone) browser from our application’s server. Cookies contains a unique identifier, but do not contain personally identifiable information such as your name or your email address. The browser stores the cookies on your computer’s hard drive and sends this back to our site whenever you return this may be accessed next time you visit the site.

What is the function of our cookies?

The Cogniclick application uses cookies to improve user experience to:

  • permit automated access to your previously stored account information and preferences to deliver a more personalised service
  • provide customer and site analytics so that we can review and optimise the service based on for example usage patterns and audience size

How does Cogniclick use information from Cookies?

Cogniclick uses a limited amount of information from Google analytics to evaluate the performance of the application. Our partners may also set their own Google analytics which uses similar Cookies but is identified by a different user ID number (Account number). Cognoclikc does NOT have access to this data which falls with the Privacy Policy of each partner separately.

What if you don’t want to accept the cookies that we use?

As with all websites and web-applications you can block or restrict the use of Cookies. In doing so you understand that this may have an impact on the functionality of the application.

The different types of Cookie that we use:

Session cookies

These types of cookie only last for the duration of your visit and are deleted when you close your browser. As a result, these perform relatively simple tasks such as tracking how you move through our site, supporting website security, and recognising your device to ensure that the pages you view are displayed properly.

Persistent cookies

These cookies will remain behind after the browser has been closed. They can be used to remember log in information (so that when you come back, it is easier and quicker for you to get in).

First and third-party cookies

First party cookies are served by us and our site or app. All other cookies are considered third-party cookies.

First party cookies

Cookie Name: _convince-app_session

Duration: null

Type: Session

Description: This functional Cookie is is used to distinguish between different visitors. It is removed up on exit from the application.

Cookie Name: ccsession30

Duration: 7 days

Type: Session

Description: This Cookie is used to process the data you enter as you move between screens and recall data when returning to the application.

Third-party Cookies:

Google analytics:

Cookie name: _ga

Duration: 2 years

Type:Persistent / Analytics

Description: Google Analytics cookies to track users as they navigate the website and help improve the websites usability. It is used to distinguish unique users by assigning a randomly generated number

as an identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site’s analytics reports.

Cookie name: _gid

Duration: 24 hours

Type: Persistent / Analytics

Description: Stores and updates unique value of any pages visited.

Cookie name: _gat (This cookie will have en extension beginning with UA which relates either to our own use, our clients or both)

Duration: 1 minute

Type: Session / Performance

Description: Limits the collection of data on high traffic sites.

Guides to managing Cookies in your browser:

Google Chrome:  https://support.google.com/chrome/answer/95647?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Opera: https://help.opera.com/en/faq/#history

Safari: https://support.apple.com/en-gb/HT201265

Microsoft edge: https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy